Information We CollectTo provide our moving, packing, and storage services, we may collect the following information:
- Personal Information: Name, address, phone number, email, and other contact details.
- Payment Information: Credit card and billing details for payment processing.
- Move Details: Scheduled date, origin, destination, and specific instructions related to your move.
- Additional Information: Communication records, feedback, and any special service requests.
How We Collect InformationWe collect data in the following ways:
- Directly from You: When you complete forms, contact us, or request services.
- Through Website Use: IP address, browser type, and browsing behavior.
- Via Third-Party Partners: In some cases, we collaborate with trusted partners to improve our service delivery.
Why We Collect Your DataYour information is used to:
- Deliver Services: Organize and fulfill your move, including special requests.
- Provide Support: Address your questions, preferences, and concerns.
- Process Payments: Securely handle transactions for our services.
- Communicate Updates: Share news, offers, and updates (only with your consent).
- Improve Experience: Analyze data to enhance our services and customer satisfaction.
Data SecurityWe apply a range of security measures to protect your information. However, while we strive for high security, no method of internet transmission is 100% secure.
Data SharingWe do
not sell or trade your personal data. We may share your information only in the following cases:
- Service Providers: With trusted vendors assisting in operations like logistics or payments.
- Legal Requirements: When required by law or legal request.
- Business Transfers: In the event of a merger, acquisition, or asset sale, customer data may be transferred accordingly.
SMS ConsentIf you opt in to receive SMS updates, we may send you service-related texts. Ola Moving does
not share phone numbers collected for SMS purposes with third parties for marketing. You may opt out at any time by replying "STOP" or contacting us directly.
Your RightsDepending on your location, you may have the right to:
- Access: Request a copy of your personal data.
- Correction: Update inaccurate information.
- Deletion: Request data removal under certain conditions.
- Objection: Object to how we use your data.
To exercise these rights, contact us at
info@olamoving.com.
Children’s PrivacyOur services are intended for individuals aged 18 and older. We do not knowingly collect data from minors. If we discover such data has been collected, we will delete it promptly.
Policy UpdatesWe may update this Privacy Policy from time to time. All changes will be posted on this page with a revised effective date. Please check back periodically for updates.
Contact UsIf you have any questions or would like to exercise your rights regarding your data, please reach out to us:
Ola Moving📧 Email:
info@olamoving.com📞 Phone: (718) 308-3618 / (201) 478-6699
🏢 Address: 221 River St, 9th Floor, Hoboken, NJ 07030
📍 Office: Suite 9165