Privacy Policy
The Terms of Service related to SMS communication must either be included in the privacy policy or be a stand-alone document. Note: If the customer has a Terms and Conditions page, this information should be included there, and not in the privacy policy. The document must include the following:
1. SMS Consent Communication
When you provide your phone number and consent to receive SMS communications from Ola Moving Company, your information will be used solely for the purposes outlined in this document.
We do not share your phone number with third parties for marketing purposes.

2. Types of SMS Communications
By opting in, you may receive SMS messages related to your interactions with Ola Moving Company. These may include, but are not limited to:
  • Appointment reminders
  • Follow-up messages after services
  • Billing and account inquiries
Example Message:
“Hello, this is a friendly reminder of your upcoming appointment with [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3. Message Frequency
The frequency of SMS communications may vary depending on your interactions with us.
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4. Potential Fees for SMS Messaging
Standard message and data rates may apply based on your mobile carrier’s pricing plan. Charges may differ for domestic and international messages.
Please contact your mobile provider for details on message and data rates.

5. Opt-In Methods
You can opt in to receive SMS messages from Ola Moving Company in the following ways:
  • Verbally, during a conversation with our staff
  • By submitting an online form
  • By filling out a paper form
Your consent must be clear and verifiable.

6. Opt-Out Methods
You may opt out of receiving SMS communications at any time. To do so:
  • Reply "STOP" to any SMS message you receive from us
  • Or contact us directly to request removal from our messaging list
Please note: After opting out, you may receive a confirmation message.

7. Help & Support
If you're experiencing issues with our SMS service:

8. Standard Messaging Disclosures
  • Message and data rates may apply
  • You can opt out at any time by texting "STOP"
  • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages
  • Message frequency may vary
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